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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 8/17/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2000 Buick Century. My car was in for oil change and a window fixed. They had my ...

    08/07/2008

    Neutral Comment

    I own a 2005 Ford Other. I worked with Ken and he did a good job as my salesperson. The v...

    08/07/2008

    Positive Comment

    I own a 2002 Pontiac Grand Am. Overall my experience was positive. I worked with Ken and ...

    08/07/2008

    Neutral Comment

    I own a 1999 Ford Taurus. My car was in for powersteering pump. They had my car for about...

    08/07/2008

    Positive Comment

    I own a 2001 CHEVROLET Silverado. My car was in for a oil change. They had my car for abo...

    08/07/2008

    Neutral Comment

    I own a 2002 CHEVROLET Cavalier. My car was in for a oil change. They had my car for abou...

    08/07/2008

    Neutral Comment

    I own a 2003 CHEVROLET Impala. I worked with Kim and she did a great job. The vehicle was...

    08/07/2008

    Positive Comment

    I own a 2003 Ford Taurus. My car was in for a oil change. They had my car for about one h...

    08/07/2008

    Positive Comment

    I own a 2000 Mercury Mountainee. Overall my experience was positive. Andrew was my salesp...

    08/07/2008

    Positive Comment

    I own a 2004 KIA Other. My car was in for a oil change. They had my car for thirty minute...

    08/07/2008

    Neutral Comment

    I own a 2002 CHEVROLET Cavalier. My car was in for a blowen head gaskett. They had my car...

    08/07/2008

    Positive Comment

    I own a 2008 Ford Escort. I brought my car into the shop to get my motor replaced. I havn...

    08/07/2008

    Positive Comment

    I own a 1999 Pontiac Bonneville. My car was in for oil change. They had my car for about ...

    08/07/2008

    Positive Comment

    I own a 2001 CHEVROLET Astro. Overall my experience was positive. I worked with Christian...

    08/07/2008

    Positive Comment

    I own a 2001 Pontiac Sunfire. My car was in for the check engine light, oil change, break...

    08/07/2008

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